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Local Government

There is increased pressure on local authorities to deliver value for money services against a backdrop of increased service demand and reduced revenues.

Capita Symonds is a leading provider of professional property, engineering and regulatory services to the local government sector including local councils and transport authorities, schools and local community groups.

Since 2001 we have been transforming and improving the delivery of public sector services across the UK through strategic partnerships with local authorities, many of them offering a full range of multidisciplinary and technical professional services to our council partners, as well as to the broader private sector market and even for other local authorities.

We are able to combine this experience with our vast private sector property expertise to develop a flexible suite of solutions that not only supports more collaborative delivery of public services, but also estate rationalisation, workspace planning and co-location.

Of course, there is no ‘one size fits all’ solution. We develop and implement bespoke partnerships that establish a solid foundation through trust, commitment, openness, honesty, clear governance structures and realistic planning.

We invest in improving and modernising service delivery, growing jobs and realising financial benefits for the council from efficiency savings and gainshare income from growth. This provides a sound, viable business model for realising our partners’ priority objectives, whilst enabling the commercial success of Capita Symonds.

We have therefore been able to make commitments to provide very significant investment in enhancing the productivity, capacity and quality of the services in our partnerships. We have also been able to make firm commitments guaranteeing net financial benefits to our council partners to meet and exceed their financial objectives, at the same time as contributing to the council’s wider strategic objectives.

One example is our partnership with Blackburn with Darwen Borough Council which in July 2001 began a 15-year partnership intended to modernise council services. The ongoing goal is to support the council’s ‘2020 vision’ to transform Blackburn with Darwen in to the kind of place that local people, businesses and other stakeholders want. Worth over £210m, the partnership delivers a wide range of services to the council. Capita Symonds’ role is to provide property and highways management services – with a particular emphasis on regeneration of the area.

Since its launch, the partnership has exceeded its targets, leading to the creation of 620 new jobs and efficiency savings (including costs of risk transfer, fee reductions and investment savings) estimated at over £24m and the design and construction of a new Regional Business Centre in Blackburn town centre. Blackburn with Darwen Borough Council was also voted Local Government Chronicle (LGC)'s 'Council of the Year' for 2011.

Another example is Urban Vision which was formed as a joint venture between Salford City Council, Capita Symonds and Morrison Highways Maintenance (now Galliford Try). The first partnership of its kind in the UK, and winner of Local Government Chronicle’s ‘Public Private Partnership of the Year’ award in 2008, it harnesses the expert skills from across the property, planning, design and highway services, bringing together the best from both the public and private sectors.

Increasing staff numbers by 150 since 2005, Urban Vision now has over 390 employees delivering a wide range of schemes and services, both locally and nationally. Sustainable development is a key focus for the partnership; working with and alongside urban regeneration companies, local businesses and national organisations many employment opportunities have been established, as well as the regeneration of key areas across the city.

You can find out more about individual partnerships in this section of the website.

Image: Launch of Pontypridd Town Centre Regeneration, South Wales 2011

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